Morospin Casino Terms and Conditions
This page sets out the rules that govern your use of Morospin. It explains the relationship between us and our players, and describes responsibilities, account requirements, payment procedures, promotional conditions, and how we handle disputes. Please read these terms carefully before registering and using the site.
Account responsibilities
When you open and use an account with us you agree to keep your login details secure and up to date. You are responsible for all activity that occurs under your account. We may request identity and address documents to verify your identity before processing withdrawals or at any time we consider necessary.
Verification
Verification may include government ID, proof of address, and proof of payment method ownership. Until verification is completed we may limit certain account features, including withdrawals. We will handle submitted documents in line with our privacy policy.
Eligibility requirements
To register you must meet our eligibility requirements. The minimum age for play is 18. Only one account is allowed per person, household, IP address, or device. Accounts created from restricted jurisdictions may be refused or closed. We reserve the right to refuse registration for any reason permitted by law.
Acceptable platform use
Use of the site must be honest and lawful. Prohibited activity includes fraud, chargebacks, collusion, multi-accounting, bonus abuse, and any attempt to manipulate game outcomes or payment systems. If we suspect prohibited activity we may suspend or close accounts, confiscate funds related to abuse, and require additional verification.
General bonus and promotion rules
Promotions, free spins and welcome offers are subject to specific terms that appear with each promotion. Typical conditions include wagering requirements, maximum bet limits, game contribution weights, and validity periods.
Common conditions
As examples, welcome bonuses may carry wagering requirements such as 35x on bonus funds, with a maximum bet limit while wagering (for example CA$10 or equivalent). Free-spin wins may be capped and bonus validity periods may apply, commonly 14 days from crediting. Game contribution varies - slots typically contribute fully, while certain table and live games contribute at reduced rates or not at all. Always check the individual promotion terms before opting in.
Deposits and withdrawals
We accept a range of payment methods including card, e-wallets, and cryptocurrencies. Minimum deposit amounts are generally around €20 or equivalent. Deposits are usually processed instantly; withdrawal times depend on the chosen method and verification status. Cryptocurrencies are often faster, while card and bank transfers may take longer. Large withdrawals may be paid in instalments and are subject to verification checks. Provider or network fees may apply.
Dispute resolution
If you have a complaint please contact our support team so we can attempt to resolve it. We will ask for information and any relevant documents to investigate. Where a dispute cannot be resolved informally, the matter may be handled in accordance with the applicable jurisdiction. Our operations are conducted under a Curaçao eGaming master licence 8048/JAZ and disputes are generally handled in line with that framework.
Updates to terms and conditions
We may update these terms from time to time. Updated terms will be posted on the site and will take effect from the date shown. Continued use of the site after changes are posted constitutes acceptance of the revised terms. If you have questions or need support contact [email protected].