User Privacy Policy
This Privacy Policy explains how Morospin collects, uses, stores and protects the personal and technical information we receive from players. We respect your privacy and describe below what data we handle, why we need it and how you can manage your information when using our casino, sportsbook and payment services.
Types of data we collect
Personal data
When you register an account we collect basic personal details such as name, email address, password, date of birth and contact information. For account verification and withdrawals we may request identity documents and proof of address. We only ask for KYC documents when required to process payments or to meet compliance checks.
Technical data
We collect device and connection information to operate the site and improve security. This includes IP address, browser type, operating system, device identifiers and log data. We also use standard encryption for data in transit and access controls for stored data.
Transactional and activity data
We record deposits, withdrawals, wagers, bet history, game play and account balance activity. Payment details can include card transaction references, e-wallet identifiers and cryptocurrency transaction information for supported currencies such as Bitcoin, Ethereum and USDT. This data helps with account management, payments and fraud prevention.
How we use your information
We use collected data to create and manage accounts, process deposits and withdrawals, verify identity, detect and prevent fraud, respond to support requests and comply with legal obligations. We may use aggregate and anonymised data for analytics and to improve site performance. Where you have consented, we may contact you with account notices and relevant service communications.
Data protection and storage
We maintain technical and organisational measures to protect personal data from unauthorised access, loss or misuse. Access to personal data is restricted to authorised staff and service providers that need the information to perform their duties. We retain data only as long as necessary for the purposes described or as required by applicable processes, and we securely delete or anonymise data when no longer needed.
Cookies and tracking technologies
We use cookies and similar tracking technologies to enable site functionality, remember preferences, deliver secure login and measure site usage. Some cookies are essential for the service while others support analytics and performance. You can manage cookie preferences through your browser settings or via the site cookie controls where available.
User rights
You have the right to access the personal data we hold about you and to request correction or deletion where applicable. You may object to certain processing activities and withdraw consent at any time where processing is consent-based. Requests may require identity verification to protect account security.
Access, correction and deletion of data
You can review and update some account information in your account settings. For other requests, including data access, correction or deletion, contact our support team at [email protected]. We will respond to valid requests and advise if further verification or limitations apply.
Information sharing and third parties
We share data with trusted third parties that provide services on our behalf, such as payment processors, fraud prevention, compliance checks and service hosting. We require those providers to safeguard personal data and limit use to specified purposes. We do not sell personal data to third parties.
Privacy policy updates
We may update this Privacy Policy to reflect changes in our services or legal requirements. When updates occur we will post the revised policy on the site. Continued use of our services after changes indicates acceptance of the updated terms.